FREQUENTLY ASKED QUESTIONs
Shipping
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Shipping Policy
We ship with FedEx within Hawaii and USPS to the U.S. mainland. For Hawaii, anticipate 2-3 days from shipping date to your Hawaii address. For U.S. mainland, 5-7 days.
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What if I have to make an edit to my order? (i.e. change shipping address, make a cancellation, etc.)
Please email us at mauimanjookies@gmail.com for edits. However, unless a package is out for delivery, we cannot make any changes.
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Do you ship internationally? Aside from inter-island, do you ship to the rest of the United States?
At this time, we do not ship internationally. We only ship to all 50 U.S. states.
Returns
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Can I return something I bought?
We currently do not take returns at this time.
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Can I make a cancellation?
Please email mauimanjookies@gmail.com.
The Goods
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How can I store my goods at home?
Our goods should be stored in a cool room at 80 degrees or lower. If not, it can also be refrigerated.
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How long is the shelf-life?
If you'd like to extend its shelf-life, we recommend freezing and defrosting to room temperature.
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What happened to your other Manjookie flavors like coconut?
We still offer a lot of our flavors, but some won't always be available.. Due to the time it takes to make the fillings, we decided to do rotations. Every month, we'll feature a special flavor for everyone to try out.
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Do you have gluten-free products?
Sorry! At this time, we don't have any gluten-free products.
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Aside from your boxes, will you still be selling individual bags?
Yes! Aside from our boxes, we will still sell individual bags for our monthly special flavors. Our classic Manjookie flavors, like creamy peanut butter and lilikoi-pineapple and our truffle chips can be found in other store locations on Maui and alongside with our famous melt-in-your-mouth cookies.
Locations
I tried to go to your store location, what are your hours of operation?
3:30pm - 5:30pm Monday - Friday
9:00am - 5:30pm Saturday
CLOSED Sunday
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Where else can we get your products in-store?
Our products can be found in various locations such as Tamura's Market (Wailuku - Next to the Wailuku Post Office), Restaurant Matsu in Kahului & Ali'i Kula Lavender Farm on Maui. Sweet Treats by Kris on Oahu sells our products at the Pearl Ridge Shopping Center. For more information, click here.
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