FREQUENTLY ASKED QUESTIONs 

 

Shipping 

Shipping Policy

We ship with FedEx within Hawaii and USPS to the U.S. mainland. For Hawaii, anticipate 2-3 days from shipping date to your Hawaii address. For U.S. mainland, 5-7 days. 

Unfortunately due to COVID-19, your order may be delayed and will get to you per shipping company's arrival terms. 

What if I have to make an edit to my order? (i.e. change shipping address, make a cancellation, etc.)

Please email us at mauimanjookies@gmail.com for edits. However, unless a package is out for delivery, we cannot make any changes.

Do you ship internationally? Aside from inter-island, do you ship to the rest of the United States? 

At this time, we do not ship internationally. We only ship to all 50 U.S. states.

 

Returns

Can I return something I bought?

We currently do not take returns at this time. 

Can I make a cancellation?

Please email mauimanjookies@gmail.com. 

 

The Goods

How can I store my goods at home?

Our goods should be stored in a cool room at 80 degrees or lower. If not, it can also be refrigerated. 

How long is the shelf-life?

If you'd like to extend its shelf-life, we recommend freezing and defrosting to room temperature.

What happened to your other Manjookie flavors like coconut?

We still offer a lot of our flavors, but some won't always be available.. Due to the time it takes to make the fillings, we decided to do rotations. Every month, we'll feature a special flavor for everyone to try out.

Do you have gluten-free products?

Sorry! At this time, we don't have any gluten-free products.

Aside from your boxes, will you still be selling individual bags?

Yes! Aside from our boxes, we will still sell individual bags for our monthly special flavors. Our classic Manjookie flavors, like creamy peanut butter and ube and our truffle chips can be found in other store locations on Maui and Oahu.

 

Locations

I tried to go to your store location, how come it's closed?

Due to the ongoing COVID-19 pandemic, we decided to temporarily close our store location. Should we decide to open it, 

Where else can we get your products in-store?

Our products can be found in various locations such as Tamura's on Oahu (Waialae and Pearlridge) and Sweet Treats by Kris at Pearlridge. For more information, click here.

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