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What is our refund and exchange policy?All sales are final. Lost packages will be replaced if items on the tracking do not show received. Any damages or other incidents should be checked with your local post office.
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What type of shipping do we offer?Domestic orders are processed 1-2 business days after your order is purchased. Shipping time varies from state to state. At this time, we do not accept international orders. All orders are shipped and processed through fed ex.
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What forms of payments are accepted?Trade shows and in store: Cash, Visa, Mastercard, and Venmo Online: Visa, Mastercard, and affirm pay
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What is the shelf life of our products?Manjookies: Consume within 1-5 days after receiving or refrigerate to retain freshness for up to 10 days after opening package. Chips and Jerky: 3 month shelf life Cookies: 6 month shelf life Candies: 3 month shelf life Energy bars: 1 month shelf life
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Is Wholesale Available?Yes, wholesale is available for business fronts. Please be sure to present ge tax license aka business license. Submit inquiry through contact us form! We'd love to hear from you!
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Is there catering or delivery on orders?We currently offer catering and deliver in Maui and Oahu. Our party platters are available for your local event. Minimum orders start at $200.00 plus a delivery fee. Delivery fee varies depending on destination.
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Do you have gift baskets available?Yes, gift baskets are available. Please inquire through the contact us form for gift baskets and our associate will take down the information and create a custom order for you and delectable gift baskets!
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What are your gift card policies?Gift cards expire after one year from purchase date Gift cards are not transferable to cash Gift cards can be gifted to others. Please make sure to give them the information from the time of purchase and code to process transaction smoothly at checkout.
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What are your tax rates and additional charges?Tax rates are only calculated via Hawaii state tax rates at this time Surcharge fees do apply on merchandise purchased in store, fairs, and online Price points on items do not include surcharge fees
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